Privacy Policy
Last update: 11 Sep 2025
1. Introduction & Scope
2. Role Clarity
Controller: SkipUp controls and determines the purposes of personal data collected for meeting productivity and SaaS use.
Processor: Third parties (e.g., authentication, hosting, integrations) process data only per our instructions.
Customer Relationship: For Customer Content, the Customer is the controller, and SkipUp acts as processor under the Data Processing Addendum (DPA).
3. What We Collect
4. How We Use Your Data
Service delivery: sign-in, meetings, scheduling, agendas.
Enterprise features: team dashboards, admin controls.
AI processing: summarization, transcription, voice features, personalization.
Guest interactions: support participation for non-registered attendees.
Support & communications: respond to feedback, requests, updates.
Payments & billing: transactions, fraud prevention.
Product improvement: de-identified/aggregated data to enhance features and models.
Legal compliance & security: enforce policies, audits, fraud detection.
5. Sharing & Disclosure
Service providers & subprocessors: hosting, auth, analytics, AI vendors.
Affiliates: internal operations.
Compliance & safety: legal obligations, rights protection.
Business transfers: mergers, acquisitions, sales (with continued protection).
No data sales: we don’t sell personal data.
6. Data Retention & Deletion
Customer Content: kept during subscription, deleted/returned within 30 days after termination unless required otherwise.
Account data: retained as needed for service or law.
Guest data: retained only as necessary for meetings.
7. Security
Encryption in transit and at rest.
Strict access controls, logging, reviews.
Vulnerability management and training.
8. International Transfers
Protected by standard contractual clauses or equivalent safeguards.
No service to EU/EEA/UK customers.
9. Your Rights & Choices
Revoke access: via provider settings (e.g., Google).
Account rights: access, correct, delete, export, restrict, withdraw consent.
Guest rights: request access, correction, or deletion.
Marketing preferences: opt out anytime.
Objections: object to processing based on legitimate interests.
Contact support@skipup.ai for requests.
10. Cookies & Tracking
Essential cookies: required for authentication and features.
Optional cookies: analytics/marketing (require consent).
Control: manage via browser or in-app settings.
11. Audio & Recording Consent
Some features (recording/transcription) require consent under law.
Organizations must notify participants and obtain required permissions.
12. Children’s Privacy
Not for users under 16.
13. Third-Party Links
Linked sites have their own policies. We’re not responsible for them.
14. Policy Updates
We may update this policy. Material changes will be notified via email, banner, or notices. Continued use = acceptance.
15. Contact Us
Privacy Team, SkipUp.ai
Email: support@skipup.ai
Acceptable Use Policy (AUP)
By using SkipUp, you agree to:
Follow the law. Don’t use the Service for illegal activity.
Respect rights. Don’t upload or share data you don’t have permission to share.
Avoid abuse. Don’t stalk, harass, discriminate, or threaten others.
No disruption. Don’t bypass security, spread malware, or disrupt the Service.
Respect recordings. Obtain required consent before recording or transcribing meetings.
No harmful content. Don’t upload illegal, harmful, or offensive material.
We may suspend or terminate accounts that violate this AUP.
